Legal
RoofingLeadPro Refund Policy
Effective Date: September 4, 2026
This document is a professional starting template for RoofingLeadPro, a Future Solutions service, and should be reviewed and customized with qualified legal counsel before publication.
1. General Policy
RoofingLeadPro wants customers to understand exactly what they are purchasing before payment. Because RoofingLeadPro provides customized digital services and may begin work shortly after purchase, refunds are limited.
Nothing in this Refund Policy is intended to remove any refund or cancellation right that cannot legally be waived.
2. Month-to-Month Plan
The $399/month plan is billed monthly. Once a monthly billing period begins, the payment for that billing period is generally non-refundable.
If the Customer cancels, future recurring charges will stop in accordance with the Cancellation Policy. Customer generally retains access to paid services through the end of the applicable paid billing period.
3. Six-Month Plan
The 6-month plan is a prepaid fixed-term service commitment. The total purchase price is $2,094, which represents $349 × 6 months.
Because the payment covers a fixed-term commitment and RoofingLeadPro may begin customized work, the payment is generally non-refundable after work begins. If Customer requests cancellation after work begins, unused portions of the prepaid commitment are generally not refundable except where required by law or where RoofingLeadPro materially breaches the agreement and fails to cure the breach.
4. Twelve-Month Plan
The 12-month plan is a prepaid fixed-term service commitment. The total purchase price is $3,588, which represents $299 × 12 months.
Because the payment covers a fixed-term commitment and RoofingLeadPro may begin customized work, the payment is generally non-refundable after work begins. If Customer requests cancellation after work begins, unused portions of the prepaid commitment are generally not refundable except where required by law or where RoofingLeadPro materially breaches the agreement and fails to cure the breach.
5. Before Work Begins
If Customer requests cancellation before RoofingLeadPro has begun substantial customized work, RoofingLeadPro may issue a refund at its discretion, less any non-refundable third-party expenses or services already purchased specifically for Customer.
6. Duplicate or Incorrect Charges
If Customer believes it was charged incorrectly or charged more than once, Customer should contact RoofingLeadPro promptly. RoofingLeadPro will investigate legitimate billing errors and correct confirmed duplicate or erroneous charges.
7. Service Failure
If RoofingLeadPro materially fails to provide the contracted service and does not reasonably correct the issue after receiving written notice, Customer may be entitled to remedies provided by the Customer Agreement or applicable law.
8. Refund Requests
Refund requests should be submitted to chris@futuresolutions.company and include:
- Customer name
- Roofing company
- Phone
- Plan purchased
- Date of purchase
- Reason for request
RoofingLeadPro will review the request and respond within a reasonable period.
Future Solutions d/b/a RoofingLeadPro
roofingleadpro.tech
